Answered 7am – 11pm
The quickest way to a yes — dates, rooms, a table tonight.
+256 764 042 543
Usually under an hour
§ CONTACT
Call, message or write — every enquiry lands with someone on our desk in Nakasero who can actually say yes. Most replies go out the same working day.
24 / 7
Front desk, every day
< 1 hr
Typical WhatsApp reply
Same day
Email replies
≈ 60 min
From Entebbe airport
§ REACH US
Choose whatever suits the moment. Every channel reaches the same desk in Nakasero, so nothing gets lost between them.
Answered 7am – 11pm
The quickest way to a yes — dates, rooms, a table tonight.
+256 764 042 543
Usually under an hourOpen 24 hours
Speak to the front office directly, day or night.
+256 312 264 712
Picked up in personRead 7 days a week
Best for itineraries, group stays and anything with attachments.
info@eminpasha.com
Same working dayWalk-ins welcome
Drop by for coffee on the terrace or a look at the rooms.
Plot 27 Akii Bua Road
Nakasero, KampalaRead by a person
No ticket numbers and no bots — a named member of the team replies.
Answered the same day
Enquiries in before 5pm EAT get a reply before the desk hands over.
Best rate, booked direct
Talking to us directly is never more expensive than a booking site.
§ ENQUIRE
Two short steps. The right team gets it first time — reservations, events, dining or the spa — and replies personally.
What happens next
You send this — what it is about, rough dates and how to reach you.
The right person replies personally, usually the same working day, with options and prices.
We hold your room, table, treatment or date. No deposit, no card details at this step.
Prefer to write directly?
Restaurant and bar hours vary — call or message us and we will confirm the day you are coming.
§ GETTING HERE
On a leafy residential street above the city, minutes from the business district and the embassies — and a world away from the traffic.
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The Emin Pasha Hotel & Spa
Drive times, off-peak
Entebbe International Airport
via the Entebbe Expressway≈ 60 min
Kampala Central Business District
down Nakasero Hill≈ 10 min
Kololo embassies & diplomatic quarter
across Kitante Road≈ 10 min
Uganda Museum & Kampala Golf Club
via Kira Road≈ 15 min
§ BEFORE YOU ARRIVE
The small things that make the first ten minutes feel like the last ten.
Send your flight number and a driver will be waiting with your name — no queue for a taxi after a long flight.
Book an airport transferGated, guarded parking on site for guests, diners and event visitors, with drivers' waiting space.
The desk never closes. Tell us your arrival time and your room will be ready and the kitchen told.
Ask ahead and we will arrange a ground-floor room, a ramp and a hand with luggage.
§ GOOD TO KNOW
The things the desk is asked most often — answered here, so you can skip the wait.
Booking direct is never more expensive than a booking site, and it is the only way to ask for a specific room, a late check-out or an airport pick-up in the same conversation.
Check-in is from 2:00pm and check-out is by 10:00am. Early arrivals and late departures can often be arranged — ask when you enquire.
Yes. Send your flight number and arrival time and a driver will meet you at arrivals. The drive to Nakasero takes around an hour, depending on traffic.
Of course. The restaurants, terrace, spa and pool all welcome visitors. For a table or a treatment, reserve ahead so we can hold the time for you.
Yes — tell us when suits you and we will walk you through the rooms, the gardens and the event spaces, usually with coffee on the terrace.
Ask the desk directly — a person replies, usually within the hour on WhatsApp.
§ STILL DECIDING?
Tell us your dates on WhatsApp and we will come back with rooms, rates and an airport pick-up — usually within the hour.
